With the rapidly changing face of education, it is essential that all agents be intimately familiar with the operations of the institution they serve. An agent is much more than a recruiter. They can establish or destroy the creditably of the institution. At various times, institutions add or change programs, the type of and manner in which financial aid is administered can change, the job market will alter placement services. Requirements can vary between departments and degrees. The agent represents the institution. Giving false or misleading information, is not only illegal and unethical, but could place the institution at risk… >>>