Heather Roussere

It is hard to look at these two roles in a different light when they go hand in hand. A good effective manager should lead the team.

An effective manager supports its leaders by keeping the whole team focused on the goal and takes extra steps to ensure that the leader can implement the changes.

Lead with positive intent, and good employees will follow

Marketing to a targeted audience is more effective than shouting to the whole world.

I understood the importance of a library, but had no idea that they were actually required.

A well organized student services program not only educates the student on what their future will look like, but helps the institution to keep a student from dropping out. 

A five year plan not only forces each department to look at the institution and what it offers from every aspect, but also opens discussions to look at future potential problems such as inflation.