Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Jo Ann, Great! It sounds like you validate the prospective student's concerns, which is a key step in keeping rapport and helping them to overcome the challenge. Thank you for posting! Dr. Jean Norris
Magdali, Good observation! It's a wonderful thing when you have a manager who is also an extraordinary leader. Thank you for posting! Dr. Jean Norris
Erin, Excellent! This sounds like a perfect time to use the funnel frame! Dr. Jean Norris
Erin, Isn't it great to have a great listener like that in your life? Thank you for sharing your story about your dad! Dr. Jean Norris
Erin, Thanks for posting, Erin! It's great that you are open to trying some of the new questioning techniques from the course. Which one do you think you'll try first? Dr. Jean Norris
Angela, Excellent! Having the resources handy is important in helping prospective students to address challenges. Thank you for your post! Dr. Jean Norris
Angela, Great observations! Thank you for sharing! Dr. Jean Norris
Angela, How true! Changing attitude is challenging, however it IS possible to change. What do you think are some steps admissions professionals can take to achieve this? Dr. Jean Norris
Iza, Great awareness! Keeping up on your product knowledge can be challenging in an ever-changing environment, but is so worth it. Thank you for sharing! Dr. Jean Norris
Rob, You're absolutely correct! Smiling not only projects over the phone to your caller, but puts you in the proper state of mind. Great observation! Dr. Jean Norris

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