John Mathews

Compliance says that you are not to talk about other schools, negatively or otherwise. But how does that play out in real life? A prospective student came in this morning and was looking at one of our programs. He started talking about the fact that he is looking at other schools for the same type of program. I told him, "That's fine, I encourage you to check out all your options. You need to be able to make the right decision for your specific situation." I then continued with my presentation and answering their questions. He had his father with… >>>

Yes and Yes. The course was very professional and to the point. It explained what is expected of an agent, what the rules and regulations are and how they apply to what we do. For me... the course just re-enforced what I had been trained by the Admissions Director at my school. There were no big surprises, because if it wasn't already common sense, I had been previously trained in respect to it. I say that, but I also believe it is a course that is definitely needed for all admissions agents and reps, myself included. It's good to know that we… >>>