Kathleen Salerno

Staying up to date on policies and transfer credits is a must when being an Admin Rep. Prospective students will always be coming to you to see if previous schooling they did will transfer and count towards their education.

It is important to understand the curriculum and the way things run at your institution. You want to speak truth when trying to enroll students, so sitting in a class and better understanding how hard it might will offer some real-life experience instead of just talking to a student on what they can expect. 

It is very important to go over the admissions process, details, etc. The student must understand the expectations of attending the institution and comply. It is necessary to document everything along the process to ensure you as an Admin Rep have done your responsibilities in explaining everything to a prospective student. 

This is my first time working in admissions and taking this module alongside my on-site training and been crucial in seeing how the policies and procedures work in real time. Learning why or why not we say or do something had been very informative for me and being able to distinguish the differences makes all the difference.