Kendra Brooks

Kendra Brooks

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I have learned that relationship building is key and continuous throughout and after the enrollment process.
The 3rd step is definitely critical to the rest of the enrollment process. If the student does not mutually agree with moving forward you will lose in the end
This is very helpful information, Listen, Think and Speak. And then the reframing of questions to get the student to open up about possible challenges.
I plan to simply listen to what the student are saying and then asked about motivations. Once I have identified what motivates the student, I can then communicate a plan that works best for the student overall. Building a rapport with the student and stating my intentions will strengthen the relationship.

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