Loren Kroh

Discussion Comment

How often do you do the classroom simulations, Mark? How is this technique received by your colleagues? I would think this could be a very useful training tool.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Framing the question is the first step finding an answer, Jan. What's the next step?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Karitsa, what is the support service that allows students to better communicate with faculty and staff?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How does this course evaluation help you do your job better, Carlos?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

When you say "they" give out surveys and get feedback, it suggests that you're not involved, Ashley. What's your role in the process? What do "they" tell you that would help you do your job better?

Loren Kroh

Discussion Comment

Intervention Strategies

Interesting approach, William. What sort of material do you give them? Is this for extra credit?

Loren Kroh

Discussion Comment

School Commitment

Karitsa, do you think your students realize that many of these services are not routinely available at many traditional colleges? Do they appreciate the effort that your institution expends on their behalf?

Loren Kroh

Discussion Comment

School Commitment

How do weekly orientation classes for all new students help them prepare, William? What makes them effective?

Loren Kroh

Discussion Comment

School Commitment

How long has your institution been doing this, Rebecca? What percentage of your starts drop during this 21 day period and what are the reasons for their withdrawal?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Karitsa, is there any particular service that was most effective in improving retention? It's good to hear that you are tracking performance so closely.