maxine James-Francis

I believe that understanding and utilizing student services can significantly reduce student stress, ultimately making their experience more rewarding. Colleges offer a wide range of resources to support students, and it’s most effective to introduce these services proactively, before a student considers withdrawing. Instructors, who have the most frequent contact with students, are in an ideal position to identify when a student is facing difficulties. By intervening with care and compassion, we can offer the support students need, helping to ensure that their journey through the program is not only successful but also fulfilling and enriching.

Adopting a student-focused approach is essential for improving retention and fostering a supportive school culture. The traditional mindset that students must navigate challenges entirely on their own is no longer sufficient. Today, our priority must be not only helping students gain access to higher education but also ensuring they feel supported and motivated to persist through their academic journey. College should be an enriching and fulfilling experience that students can reflect on with pride rather than as a struggle to endure.

I have studied resilience, determination, and overcoming challenges on an individual level, but it is truly eye-opening to recognize the impact of institutional commitment in preventing academic decline and stagnation. Student success is a shared responsibility, and this module highlights how every faculty member plays a crucial role in guiding students through their educational journey. Our interactions and support can make a profound difference in their perseverance and ability to complete the program.

Retention impacts both the individual and the broader healthcare system