Nelson Garais

Some of us have been at this education game for some time and may forget important regulations for the sake of expediency.  Our school prides itself on customer/student service but we are reminded that there are privacy laws that supercede student service.  The FERPA guidelines are clearly delineated in our catalog, but a refresher like this course and the mandatory annual training is needed.  I agree with my colleagues on this post that we must always pause to review or protocols.  - Nelson (Stratford University - Alexandria, VA)