Nancy Garcia

An Admissions representative is not the appropriate person to be discussing disability issues or reasonable accommodations with a student. If a student has questions on this the admissions representative needs to send the student to someone who can give the answers the student seeks.

Please remember that  this can be said "if anyone planning to attend has a disability and will need some accommodation in order to fully participate in these activities, please contact _______."

Just treat the student right and follow our core value of student-centered customer service. DO the right thing. 

We must have a culture of compliance and doing the right thing. When we do the right things only positive things occur. :-)

Just remember to be conservative in your responses and supply information to the student that is complete, accurate, concise and fully transparent

Just remember the most superlatives are adjectives ending in "st". Don't use them.

If, a student asks you about transfer credits please stick to the following respond, "Transfer of credits is up to the receiving institution."