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If you do not know something ask and not assume you know. Treat each student with respect.
An Admissions representative is not the appropriate person to be discussing disability issues or reasonable accommodations with a student. If a student has questions on this the admissions representative needs to send the student to someone who can give the answers the student seeks.
Please remember that this can be said "if anyone planning to attend has a disability and will need some accommodation in order to fully participate in these activities, please contact _______."
Help each student and provide great customer service. If you stay in compliance you will be successful.
Just treat the student right and follow our core value of student-centered customer service. DO the right thing.
We must have a culture of compliance and doing the right thing. When we do the right things only positive things occur. :-)
Just remember to be conservative in your responses and supply information to the student that is complete, accurate, concise and fully transparent
Just remember the most superlatives are adjectives ending in "st". Don't use them.
If, a student asks you about transfer credits please stick to the following respond, "Transfer of credits is up to the receiving institution."
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