Schools are like businesses, and everyone working there should be part teacher, part business-minded. Treating students well, similar to customers, leads to success. Students need clear goals, and everyone in the school should assist them. Our habits, attitudes, beliefs, and expectations affect success, so it's crucial to understand and change them. Blind spots, things we may not see, can limit us, so it's important to identify and address them for ourselves, coworkers, and students.