Sandi Tavares

I agree that training is key to developing your leadership and management skills.  However, in order for the training to be effective, you need to put into action a few elements of what you learned each week.  Unless you practice these newly obtained skills and transfer them to the workplace, you will soon forget all that you learned.   Applying your newly acquired knowledge will enhance your current skills and allow you to be more productive and also maximize your performance and the performance of your staff.  I am now in the process of finalizing my PDLP and once I do I am… >>>

Although all aspects of emotional intelligence are important, I think empathic listening allows you to really develop your leadership skills through building rapport with others. When you listen empathically you understand your audience and therefore you are able to create and build relationships with co-workers, students and develop a strong team.