Stephen Silver

We can reduce attrition by communicating with students, sending periodic progress reports, and working with them on deadline extensions as needed.  

Learning how to leverage and manage synchronous and asynchronous discussion sessions is important for encouraging student engagement.  

It's important to project and maintain your presence in an online classroom.

Online instructors should be well versed in the policies as well as the CMS, and need to be able to answer questions for students new to the system.