Dr. Robert Roehrich

Leanne, Thank you for your thoughts on this Forum. I concur that for the reasons you mentioned, employee retention plays a significant part in productivity and morale. However, I would add that there are some additional areas that impact retention and productivity; a supportive and respectful culture, a good physical environment, recognition programs and frequent and open communications from top management through all levels of an organization. Are there other areas that you could identify that could have a positive impact? Dr. Robert Roehrich

What is the most appropriate and professional way to dismiss an employee?

What employee retention strategies does your school have in place? If you were to identify the top three most successful employee retention strategies, what would they be?

How much effect do you think employee retention has on the overall productivity of an organization? Please explain your answer.

When delegating a task or assignment to a direct report, what do you believe is the most challenging part of the process? Why?

What is the difference between delegating and dumping? What characteristics define a successful delegation process?

What type of recruiting practices or procedures does your school use? How effective are they? What do you believe is the best type of recruitment method?

Kevin, I agree with your post and would add that establishing a faculty mentoring system that provides peer-to-peer guidance and advice is often better than administrative monitoring and oversight, particularly when it pertains to pedagogical practice. Dr. Roehrich

Kevin, Clearly it depends on the breadth of the online program and number of students enrolled. With a relatively small to medium number of courses and like size enrollment, your post is vaild and recommended. However, when the number of courses and students begin to expand beyond the capabilities of an in-house IT Support Department, then dial-in or chat support is a viable approach to provide timely and uniform customer service. Dr.Roehrich