Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Discussion Comment
Kenneth, Great approach! I respect the efforts to address concerns head on and for leadership to be available to students when needs arise. Traci Lee
Michaela, It's difficult for parents supporting their children's college education to be restricted on obtaining information without their child's consent. Some schools have the student sign the release during the enrollment and financial aid process which may be a better time to get such consent. Later, after a student has started, or even during orientation when many schools collect such paperwork, the student may be less inclined to do so. FERPA guidelines at least provide the structure to balance security and privacy with ability to share information properly. Traci Lee
Discussion Comment
Michaela, Great idea to keep it going throughout the year so you don't have a lot to do all at once before a review or visit. Traci Lee
Discussion Comment
Michaela, You really hit the nail on the head - many of the issues from disgruntled students seem to stem back to their academic or even financial challenges faced during their program of study. Your efforts to provide services to alleviate these issues should reduce the chances of a student complaining or stirring things up with media. It's great to see a school taking on the responsibility to assist students proactively! Traci Lee
Discussion Comment
Dr. Childers, Another good point you raise is understanding the corrective action needed. Sometimes it is perceived as just a "check mark" to demonstrate addressing the finding rather than embracing the need to make change. Traci Lee
Discussion Comment
Dr. Dennis, I am glad to see the reference to the catalog. It is often overlooked as the value it has in setting the base for reviews and audits. Traci Lee
Discussion Comment
Stephanie, Compliance definitely involves all departments. It may be thought of as specific to certain areas but, every department has an impact. Traci Lee
Discussion Comment
Doanne, Accuracy and documents in check is key. Another thing schools sometimes struggle with is missing an entire file. Tracking to ensure that all student files are available is also important. Traci Lee
Juan, I am glad to see someone focus on the marketing element of compliance since so many of the regulations emphasize accuracy and transparency in such communications. Traci Lee
Amber, There is a lot of attention on this right now with retail outlets which may not have established such protections. The level of such threats seems to increase with increasingly more sophisticated means for penetrating methods designed to secure data. Traci Lee

End of Content

End of Content