Tina Steier

I've realized that in general I have different relationships with different staff members.  I would like to focus on building relationships with those that I lead but do not interact with as frequently.  This will be an exercise in emotional intelligence because I will be required to learn what others think, believe, and value, and respond to their perceptions in ways that are congruent with their expectations while also ensuring that I present myself in a way that shows I value and understand them. 

This has been a great course that I intend to have my staff attend as well.  It is easy to get negative about change and the work it will require.  It always helps me to focus on the upside of change, a better product, or a different long-term payout.  It was a good reminder of the basics of change management such as involving others, vision, telling them what's in it for them, small wins, etc.

Comment on Rebecca Sarlo's post: Rebecca, I like that you reframed change as an opportunity.  Coming to change open-minded and looking for the positives in change makes it easier to accept personally.  Helping your team to grow individually so they can approach change differently will build resistance into the organization's culture in the long run.  Great insight!