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This was a great compliance refesher. The importance of establishing trust through disclosure can never be underestimated.
LS103 is a great leadership development course. Understanding the role of leader, followers, and situation is vital to successful team development.
True... classroom instruction establishes a baseline, but actual experience in their field is most beneficial.
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I agree that establishing a supportive, caring environment from the beginning is important. Knowing our students is often a key component of recognizing when something is wrong and being able to intervene before it's too late.