I totally agree. I'm an IT instructor and spend the 1st couple week's of each quarter trying to get all the technology issues fixed so my students can actually use the technology. This includes problems with student access to their textbook publisher's online resources, problems with student access to online campus resources, and just the Delta IT Help Desk not keeping the PC Lab class rooms and Library computer hardware and software current. So much time is wasted dealing with these same issues every quarter and the tech support is not proactive in preventing these known issues or very quick in… >>>