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Reflective Listening

Reflective listening is essential to the gathering of information. It puts both parties on the same page, so there is nothing lost in translation.

@obrechts09

The simple approach of listening, and clarifying by restating what the other person is saying and several advantages, it increases the listener's undestanding of the other person; it can help to clarify their thoughts and reassuare the other that person that they are willing to attend to the other's point of view.  Reflectiving listens is the best way to determine the other's frame of ferference and avoid the temptation to respond with indifference and objectivitiy.

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