Admission process
Admission's process once you have collected all required documents from applicants,they have taken entrance exams,also have been accepted into the school. If you do have a finance department that handles the finance portion aswell as the enrollment agreement when is it proper to send the applicant to the finance department.
carmen,
It is providing a full customer service support to the prospective student providing them all the information, they are able to make an well informed decision.
Patty Aronoff
I do understand what you mean by good customer service. It is very important to give each student that great quality.
In the Admission process it is important to provide excellent customer service skills for the student, as well be in compliance for the school.
By providing good Customer Service and caring for my student, I am able to get referrals from them of family members and friends. Good Customer Service is the cornerstone of Admissions.
Michelle,
Customer service is the best marketing tool you can provide. When a person receives excellent customer service they are willing to tell others about it.
Patty Aronoff
Yvonne,
Every aspect of the student experience should incorporate excellent customer service. After all, if we did not have students we would not have a school
Patty Aronoff
Carmen,
When we provide excellent customer service, we know that we have done our jobs to the utmost.
Patty Aronoff
We have started a practice here of not accepting an applicaiton fee until we discover if the student is able to afford tuition or not by meeting with financial aid. That way students dont waste their time and money.
Elizabeth,
Interesting. It does cost time and money to refund. Some schools who have an application fee choose to not refund the as they are considered a non-refundable fee.
Patty Aronoff
Very true...just remember customer service is an ongoing process. It doesn't stop once the student leaves our office.
Dominic,
Customer service is an ongoing process and it will change daily. Customer service needs change throughout their experience.
Patty Aronoff
A full customer service support is a very importante tool that we as admission officer need to understand and used in order to offers a complete enrollment process service.
Ubaldo,
Customer service is an integral part of any engagement. Understanding our clients and their needs will help us deliver the best customer service possible.
Patty Aronoff
