
This is a general discussion forum for the following learning topic:
Effective Questioning and Listening --> Questioning Tools and Techniques
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
I learned that the use of negative words in questions can harm rapport and make the other person feel defensive or discouraged. Most negative questions are accusatory, so caution must be practiced and should be avoided. I can apply the concept by rephrasing my questions to be positive and open-ended, so they can promote collaboration and understanding.
I have learned about the techniques for skilled questions. I intend to use the talk less, listen more technique.
I have not heard of the metaphor question, so I appreciated the breakdown and the sample conversation.
Great section! I really enjoyed the process of "strategically" thinking about and structuring your questions; Attributes of Powerful Q's, skilled/unskilled Q's, Framing/Reframing/ Softners and Question Traps (noted sections). The real benefit to my future success in communication is actively utilizing the concepts and techniques.
The idea if using the right questioning techniques to gain clarity and information without bias so that you can built rapport with the student.
There are questioning traps to avoid. These are bias, leading questions, interrogation, negativity, and invasion of privacy. With leading questions, it is important to remain neutral in your phrasing.
The best practice of talk less and listen more is important to keep in mind when interacting with students. Giving them those powerful questions and taking the time to listen to their responses will help us to understand their mindset and the situation much better, while giving students a chance to take ownership.
Being reminded that sometimes the simplest questions can be the most powerful really spoke to me. I also like that it spoke about how engaging questions are often framed from the other person's point of view.
I enjoyed the reminder of being unbiased in our questions. We have a cultural community that takes things for granted that may not apply to everyone. I will spend more time considering if the question I ask will be biased or not.
Comment on Aileen Paez's post: Most of the time we do fall into the trap but if you catch yourself on time you can slow down and clarify for questions but most of all we Learn to truly Listen.
The concept of talk less and listen more is really helpful in student interactions. Sometimes students just want to vent, and after you listen you can then offer them a helping hand with a careful choice of words rather than just try to interject and explain something prematurely.
-It's important to note that you're not trying to change the content of the question, just the way the receiver feels about it.
-Past, Present, Future Sequencing's goal is so the receiver sees the issue from varying perspectives and identifies potential solutions.
-The interrogation technique is a trap because it involves asking multiple questions in a row and, in most cases, only the last question is answered by the receiver. Thus, this techniques leaves questions unanswered.
Reframing questions using metaphors differently was an important communication skill I learned in the module. Talk less and less more.
Reframing questions to provide clarity can be so important in effective communication; I think this module does a wonderful job at explaining and providing examples of reframing.
The idea of talking less really appeals to me. I am going to try it out. Perhaps I can be more effective with that trick.
I like how the most basic the tools for producing powerful questions stems from the asker's ability to ask engaging, skilled questions that use framing, softeners and other techniques to ensure the question produces a powerful response too.