
I agree that we should take these courses and train so that we're more knowledgeable but at the same time Front Desk should be alloted 20 mins to do the training, because trying to take a quiz in the middle of calls, emails, and visitors its hard to find the time to stay focused while were multi-tasking on other things. That need to get done.
Compliance training is essential for all employees. It keeps the employee current and reminds them of what is required of them. It also keeps the employee accoutable and knowledgeable
I agree and faculty also has a more personal relationship with the students; it can only make a stronger institution.
This would be a big help if we were all on the same page it creates a peaceful environment and TEAMWORK is the ultimate goal. This is a smart business move.
I completely agree. Not only would it solidify our integrity, but it would give all staff members the ability to be up to date with state and federal regulations.
I agree that all faculty should have compliance training. We all are in contact with students and prospective students and need to all be aware of the laws and regulations.
Christine -agreed! Training should be for ANY employee! For those with student contact, relevant topics should be covered in depth. For other employees, there are also regulations that may impact them as well.
I feel strongly that all staff members should receive some level of compliance training. From the administrative level to the director level, we are all making an impact, to some extent, on the lives of our students. It certainly wouldn't hurt and would solidify our integrity.
A more informed staff and faculty means a school functioning on one accord in the interest of the students.The training would only serve to provide information and refresh prior knowledge on areas covered.
I believe any administrator, staff or faculty that have regular, direct contact with students should be trained in compliance and updated on a regular basis.
Since prospective students call instructors and other school personnel besides reps. it is imperative that we all have the same information and are up to date on compliance training.
I agree that faculty should be trained on compliance. I believe this important because so that every department learns what is being done in another department.
I strongly agree so that we are all giving the same information and to minimize misunderstandings.
Magda - I have been pleased to see references in this discussion series about faculty. You are rigt that as a primary contact point for students, they often field questions and having accurate info and/or knowledge of who they should refer students to is key.
I believe that all faculty should be current with information regarding compliance because so often enrolled students come to their faculty first to ask any of their questions. Everyone is responsible for providing accurate information to the students.
I feel it is important for all employees to have a consistent message in terms of compliance. It is a best practice and provides great customer service for a potential student to hear consistent messages across the campus.