Get Your Students Hired
Printing anything that will have to be scanned in later is inefficient and also, we do not have an online payment system, which would be helpful.
lori, A student portal would be a great way to allow the student to do self-service and to be able to view their ledgers and transactions so they know where they stand regarding the process of paying for their education.
Regards,
David McGuffee
I think for the most part our business office is great. i think that it would be gret to implement a student portal where they are able to view their ledgers and transactions.
Marni, There are a wealth of online tools that provide assistance to all Business offices. Using this technology for upgrading your internal procedures will do wonders in providing suppport to your student body in helping them complete their financial aid packaging in a timely and accurate manner.
Regards,
David McGuffee
Not all of our schools make full use of the online tools that are available to us in getting a student's financial aid processed. I think we could make better use of these tools available to us. For instance, using the verification tool on CPS to expedite the verification process.
Jenifer, Updated technology is an aspect needed when trying to improve the way your business office works. Setting up student portals for instance would be a good way of providing empowerment to your student population in order to make the process more efficient for them.
Regards,
David McGuffee
Our Business Office processes is outdated. We are in the process of improving the way our business office works. We are updating new programs which will allow us to be up todate. We are confident that it will help make things more efficent for us & our students.
Linda,
A student portal that allows the student to do self-service related to Business Office is an excellent idea. Empowerment is so important so that the student may feel vested in their educational process.
Sincerely
Chyrl Ayers
We are working on giving students on-line access 24/7 to their bills and current account status.
Sarah,
Are there any tools that you use that you could share with the group? There may be some techniques or processes that your Business Office uses that would be of benefit to others. We would love to hear your insight on this topic.
Sincerely,
Chyrl Ayers
Sharon,
It is great that you can count on your corporate team to insure that you have up-to-date business office systems and procedures.
Chyrl Ayers
Wanda,
A good team is very important in the overall success of your students. It sounds like your team has a process and system that meets the needs of your students. It is critical that you are able to assist your students in a timely manner. Looking to ways to improve and continue to improve the process is important.
Sincerely,
Chyrl Ayers
Our Business Office has been slowly going through a change on processes for the past three years as the school that I work for was bought out by a larger corporation. I can't speak on the processes set forth prior to one year and a half (the length of time that I have been with the company), but I can say that the new processes seem to work well with the students and the staff. The accountant in our Business Office is very much on top of things. If a student is behind on payments, the Business Office makes sure that the student has exhausted all financial aid assistance before moving forward with collections. The accountant is extremely knowledgeable and does a great job running the office for the school.
Sterling,
Information that is automated and stored for easy access is best when dealing with students and questions. Also, it makes it easier for the entire college team to access when needed; however, it is possible to maintain information in other storage methods successfully. It is possible that other methods will require you and your colleagues to be very focused in storage and maintenance of these records but it is doable. There are numerous software packages in the education sector that may be able to assist in meeting your automation needs.
Sincerely,
Chyrl Ayers
At our school things are calculated more through the use of excel spreadsheets than through campus management software. I think that it would benefit everyone on our campus if the information was a little more automated and centrally located. This would allow for faster and easier access to vital student records so that we can respond to student inquiries more efficiently. The automation of calculations such as R2T4s, student budgets, and refunds would also cut down on potential errors and lead to speedier processing.
Tina,
Technology is one aspect of the overall financial management process. It will be important to implement the upgrades and understand the benefits of these upgrades. Based on your response it appears you are making changes that should improve the staff and students experience.
Best wishes with your implementation.
Sincerely,
Chyrl Ayers
They may have been, but currently we are in the process of upgrading and adding technology to our system. I look forward to the updates and benefits to making our office and school more efficient.
Carol,
That is a great suggestion for other FA Professionals to consider in their evaluation process of the Business Office.
Sincerely, Chyrl