I believe adequate training for employees is the most important factor in avoiding a program review. The staff must be knowledgeable and confident in order to provide students sufficient information so that they may make good decisions about their educational and financial futures. Management must make employees aware of the importance of correctly processing students applications for admissions and financial aid and of the consequences of repeat findings, a high default rate and other situations that may trigger a program review. Continuous training and good lines of communication will help reduce the chances.
Rita,
Knowledge is definitely a key to ensuring that the Program Review is successful. There are triggers for program reviews and it critical that you monitor these items. Also, program reviews will occur due to the lack of one for a lengthy period of time. The best measure is to ensure that your student files are complete and accurate.
Sincerely, Chyrl
I think that as long as you are in compliance with your policies and procedures as well as the federal regualations, that will prevent you from a program review. Checks and balances are always needed and required to help out with the things that you are doing.
Wendy,
You are correct that this would prevent any issues during a program review; however, it would not necessarily prevent you from having one. There are times that an institution is chosen due to a lengthy period without one. If you have your P&P in place for all departments and are in compliance you should be prepared. Preparation and organization is the key to good experience.
Sincerely,
Chyrl Ayers
We conduct a bi-annual mock program review now to take measures to prevent an actual program review. It tends to make sure that you are actually following your catolog and policies that are set by the institution. We also make sure to stay current on any regulations that have changed to make sure we stay in compliance.
Nichole, You will never be able to prevent a program review as there are so many different reasons why the Department of Education might want to schedule one with your school. However, it is in your power to make sure the program reviewer leaves your school with a confident feeling that you are following all of the rules and regulations that govern Title IV.
Regards,
David McGuffee
In my office we conduct 15 minutes weekly audits in order to prevent triggering program reviews.
Shawn,
That is a great approach to looking for potential issues. It does not have to require hours of review but you have to review some to ensure compliance with requirements. Great approach!
Sincerely,
Chyrl Ayers
