<p>People need to feel heard in order to feel valued.&nbsp; Students are people learning new concepts and techniques and will make mistakes.&nbsp; Hearing their needs and concerns is important but more importantly addressing their needs fully can only be done by truly listening and understanding their point of view.&nbsp; Their perspective on the situation should be validated wholly before they are redirected to the situation as a whole or that another perspective is brought up. This is part of the learning process and as instructors we need to bring this concept to practice.&nbsp;</p>