An issue that I have found in teaching online is learners who have different expectations for the online course and instructor. To keep learners from becoming frustrated with their expectations not being met, we have created a faculty expectation statement that all faculty post at the beginning of the ocurse to ensure that learners understand what they can expect from the course and the instructor.
What do you feel are important elements of a faculty expectations statement that can help set the appropriate expectations for learners in your online course?