Professor Bon Coer,
First I would like to give you a round of applause for going beyond the call of duty to call a student and pose a very good question. Students must understand that their employer will expect them to mange their personal lives. This is a requirement of careers today and those that are good at this will remain employed, in economic downturn. This is a reality. I have found that students can handle personal matters best with school if they employ good time management techniques. I took the time management module for professors. I use the idea of listing the time wasters and catagorizing them into A, B, and C priorities and the five most important things to do list. A simpler method is to list all the stressors and catagorize them by things you cannot control and need to manage, things you can engage an authority or trusted friend to help you with or get advice, and things that you can get rid of that someone else can do or they are really not related to your goals. This way the student is less overwhelmed by things that really are not connected to their goals that they of course may need to attend some of CTU onlines goal setting live chats to get help with this skill. I also send emails to students on live chats that help them with skills that I discover they are lacking that are posted on the home page.
Your colleague
Wanda