Hello, I have recently completed ED104, it is an excellent course. There is so much that I didn't really know, but had encountered. Such as handling angry students, this occurred to me once, and in the end I elavated the situation to my boss, and the student eventually dropped out. This sadden me because no matter how much I tried to talk to her and listen to her, she was not hearing any of it. But based on this course, I did handle it properly, so I am glad that I did that but now I know more methods to dealing with this situation, as well as knowing the different mistakes instructors can make, so far none have happened to me, but the awareness that I received through this course I can assess myself to ensure I'm not on the road to making these identified instructor mistakes.
