The title for my discussion comes simply from making sure the admissions department has a full understanding of what goes on within the educational facility they work for.
For instance, If you are an admin rep for an automotive trade school, you should understand exactly what the curriculum will entail as the perspective student progresses through their program. So many students are not sure of exactly what they will be learning as they progress in their program, and with unexpected courses thrust upon them, at times seems to make them uneasy with their education and that's just a plan for disaster for retention.