<p>I learnt about Buyer's remorse that it also happens in students. Students need to be reassured that they made a right decision. Being in a new environment and not knowing where to go can make them think that they wasted their money but if there is staff to teach and guide them can assure them that they made a a good decision by enrolling which is why orientation is very important. During orientation it's very important to make it funny so that students can have the opportunity to interact with each other and the staff. Long speeches can be very boring especially for mature students with busy schedules. Lastly, I learnt about collecting student information especially that of their goals and barriers. When they start considering withdrawing you can always remind them the reason why they chose to enroll and this will encourage them to stay.&#160;</p>