In your opinion, what impact will the removal of the twelve safe harbors have on an institution?

The state must have a process to review and appropriately act on complaints concerning the institution. What process has your institution put in place to resolve student complaints?

Does the Admissions department keep a pulse on the job market for new graduate job opportunities or of the job availability for the occupation as a whole? Just the other day a company told me they cannot afford the cost of orientation thus they are not going to be able to hire new graduates.

In your opinion, what impact will the removal of the twelve safe harbors have on an institution?

The state must have a process to review and appropriately act on complaints concerning the institution. What process has your institution put in place to resolve student complaints?

Outline an organizational structure that supports the requirements ensuring appropriate separation of duties.

What can managers do to motivate employees given the additional federal restrictions with elimination of the "safe harbors"?

Name three items you recall regarding specific disclosures made by your institution.

Which topics from your school catalog do you most frequently reference in your daily job?

What methods of seeking student referrals from other students are appropriate, given the new restrictions?

If a student asks you how your institution compares to another competitive institution, what is a good way to respond to the question?

How does your institution track which students they are allowed (or not allowed) to call based on the Do-Not-Call regulations?

What procedures does your institution have in place to ensure that students and prospective students receive the currently required disclosures?

I see many students just sign documents without taking the time to thoroughly read what they are signing. During that moment, I remind them the importance to read documents first before giving their actual signature. Providing examples are helpful, such as, someone could have been selling you a car, poor product, etc, and you would not have even known.

Student disclosures should always be shared with potential students.

We must ensure to follow the guidelines of Ferpa.

The do not call list is appropriate.

It's good to see that individual ethics are monitored.

What is the exact process for managing call lists? What I am looking for is some detail regarding the productivity of admissions representatives when they are making phone calls to prospective students. Other than clearly noting that a student wishes not to be called again or has verbally expressed disintreset what are the processes to ensure: - Calls are not being made past XX amount of times to a number that is never answered (just to log an attempt) - Call are not being made to numbers where a voice mail is required or commonly the result (past X many times). - Calls where it is evident that that phone number or prospect has been contacted X many times over the past 1, 2, or even 3 years. I am just interested if there is a clear process for how to manage this and the productive efforts of admissions reps.