brenda dunbar

I personally feel that soft skills, are the key to a successful telephone inquiry that turns into a sit.  The caller judges your genuiness regarding their concerns.  Do you make them feel like a number, and talk over them and set an appointment based on quickly getting them off the phone; but, their on your calendar and they don't show up. Why?  You didn't listen to them and where they are in life, they told you, even if it was subtle.  What I've seen from various schools is the rush to get the prospective candidate in and they feel like… >>>

I've always felt the need to have everyone on board with the execution of the students being processed in a timely fashion but the dissemination of information and how it's delivered to the prospective student and the interactions of the various departments that will be involved with that student starting from the begining being introduced to the student through admissions and the tour and conversation between the departments to show the cohesiveness of the school.  All students need a pint of reference so they feel connected to the sources as situations arise in their lives.  Continued conversation is important to… >>>