Jerry Martin

Developing positive attitudes starts within the culture of the organization, the people who are connected to each other from the front receptionist to the President. Everyone brings to the environment a form of themselves and it reaches across and touches everyone on how they feel for that moment. Teaching good positive skill sets to each person in their position so they have the abilities needed to successfully perform their roles. This develops confidence in ones role. When someone is repected for thier mastery of those skills and serves others in their role it gains momentum and leads to a culture… >>>

absolutely correct! How you think of yourself to what you do is critical to what that little voice in your head is telling you. You can choose to sit on the sidelines or get in the game. I prefer to get in the game and go all out, I never push anyone, but I do lead them to make difficult and hard choices for themselves. Encouraging and reinforcing positive outcomes every step of the way with my future students. Your new student will respect you and believe in you and your product (college) more and enjoy a satisfying experience that… >>>

The current generation of admissions reps today do not "sell", cannot sell and have convinced themselves they are not salesmen. Attitudes like this lead to frustration and ineffectiveness from the admissions reps. The ability to get someone out of their comfort zone (displeasure with their current status), and stand firm in telling the future student what they "don't" want to hear, instead of trying to please them with options that are unrealistic is basic to a true sale. Trying to circumvent policies and procedures with prospects will only give them unrealistic expectations and eventually they will become dissatisfied and leave,… >>>

I have seen too many admissions reps fall into the trap that they focus too much on being information givers, that the personal connection is lost, take time to build rapport, get to know their needs and wants first, remember, the one doing all the talking is gonna lose the outcome. Find ways to ask questions that trigger them to talk and talk openly to you. Win - Win situation. They will tell you the information you need to close. Follow up with good social media skills, email, text, facebook them with thank you's for sharing their story about their… >>>

Simply do one thing, and do it every time.....ask! Many techniques are out there for obtaining referrals. But, time after time, I am constantly amazed at how many focus on doing such a great presentation, they never ask for referrals. I have a personal technique that works exceptionally well, I have all prospects provide 3 peer references, giving name and phone number. I ask permission to call these peer references and begin the call by talking about the prospect and their plans to better their life and education goals, then simply ask if there is something I could help them… >>>