Rosa Reza Rodriguez

I learned that listening to the concerns of the students and being informed of general finincial options, is important in helping students.

Helping students to understand what resources could be helpful.

This module has opened up the possiblilites in staying current with the admissions approach.

Building rapport is key, as well as knowing your student and having follow-up.

Build a rapport and listen to understand the prospective student.

Collaboration creates team efforts into results.

Being aware of generational  differences and appreciated them, helps build trust.

This was a great module on Emotional Intelligence and how to use effictively to overcome objections.