Amber Simmons

Discussion Comment

I think that a lot of individuals underplay their expierence as well. It's important to understand that all expierence can be translated into relevant expierence. I would in a medically oriented field as well, and our students and graduate are customer driven. No matter their expierence often times you can relate them to customer services/ sales or more. I am also a firm believer that you can quantify yourself. Whether they have previously worked in fast food, or only have volunteer expirence the amount and volume to which they serve can speak louder for their character than someone who does… >>>

Amber Simmons

Discussion Comment

Importance of Recognizing Good Effort in Customer Service?

I think its important to recognize great efforts amongst a team involving customer service. I know amongst my team that we often sit and have a breakfast and discuss challenging situations and how we faced them. As important as it is to give excellent customer service- I think its just as important to reward you team for efforts well done- so they can continue to have the positive effective attitude. How would you work with your team to keep the positive effective attitude they need to provide the best customer service possible?

Amber Simmons

Discussion Comment

Students with Gaps in work History

Thank you... I reminded her that she had been going to school full time and that some employers wouldn't frown upon that but it was still a question in case it came up again :D.

Amber Simmons

Discussion Comment

Students with Gaps in work History

What do you do with students who have gaps in their work history, no work history, or they have a history of jumping jobs?