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The Power of Questions | Origin: AD115

This is a general discussion forum for the following learning topic:

Effective Questioning and Listening --> The Power of Questions

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

I learned how important to engage with the client/customer and be able to direct your conversation by asking the right questions depending on the situation.

I think the approach that the course has on the subject is very timely.

It is not only important to ask but also how it is formulated and delivered to the student.

There are certain practices that it is necessary to avoid when it comes to questions because rather than helping, they can hinder the process. 
So far, the course has helped me to discern between them and get the best of the word as an important tool. 

I've learned that both close- ended and open-ended questions are important and that it matters on the situation and what you are trying to achieve in which kinds of questions you ask (open or close ended). 

Powerful questions help the listener dig deeper into their answer and put more thought into them, giving the person asking the question a better understanding of what the listener may want or need. Open ended questions leave opportunity for the listener to ask questions within the question and give the person asking the question a challenge, making both parties think deeper on the subject at hand. 

I learned that closed-ended questions provide brief, specific answers and help clarify, verify, or control a conversation. Open-ended questions encourage detailed responses, promote understanding, and allow deeper insights. 

One of my biggest takeaways from this section of the course was the idea that, while we should focus on using open-ended questions, there is also a time and place to use closed-ended questions. A good mixture of the two really sets us up for a great conversation with an individual. 

I learned the different types of questions and when to use each.

Learned about closed and open-ended questions and the benefits of asking more open-ended questions. I intend to use open ended questions and the six universal questions, limiting "why" as much as I can.

I knew most of the information about the questions and the open and closed questions and the "why" question and the tactics, but what I appreciated about the first section was the diagram and the reminder to stay above the line and not fall into the negative space.

Will definitely be implementing the 5Ws and H method! 

I learned that asking open-ended questions encourages deeper dialogue and uncovers underlying concerns or ideas that might otherwise go unnoticed. Additionally, active listening ensures that the person feels heard and understood, fostering a more collaborative environment.

I've grasped an increased understanding of the relationship and strategy of/in open ended questions, powerful questions and asking the right questions to prompt disclosure of exactly what you need or are looking for. 

Understanding questions and how to effective use them help you be a more effective at your job being able to communicate with prospective students and getting the needed information from them to ahieve mutual goals. 

Open-ended questions are great to get the prospective student to expand on what they are bringing to your attention. Closed-ended questions can help drive and move the conversation along.

Asking the right questions can help pinpoint where the issues are, and identify potential approaches to solving them.

To have effective conversation with students and the class you must have proper questioning to involve proper communication and undertanding

I have learned to ask more engaging questions vs. disengaging ones. Asking why did you do that, for example, can put the receiver on the defensive. 

I've learned that you can use questions to help guide a conversation. I can use this by using questions to help a prospective student to determine if our classes are going to be valuable to them.

Comment on Elissa Ranes's post:  the 5 W's and the H. Is where you find the meaning and open ended questions that will help discover any obstacle and even helping them find the meaning is to Why... etc.

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