Get Your Students Hired
The ruels and regulations in place are their to keep the integrity of the institiution. It is important the keep up to date on all of the changes that are made each year to anything regarding Title IV funding, or any other changes made by the U.S. Department of Education. Also the way in which to approach such changes with regards to students. Also that the charge for contacting someone after they are put into DNC status can be charged $42,503 per incident.
Following the rules and regulations are required for any institution especially post seondary education
I honestly had no idea that contacting potential students would/could fall under spam or violations for the do not call lists. As a marketing representative, it's extremely important that I stay cognizant of this when we send out promotional emails and leave messages for students. In marketing, clickbait is a thing and clearly this module tells us there is a hefty fine for using clickbait subject lines.
'You cant know someone's journey until you have walked in their shoes'. This is how i felt going through this first module. The industry has so many rules and regulations for proper conduct and keeping complient. Getting them correctly and doing them well on a consistent basis augurs well for the credibility and logevity of the institution.
This is an interesting module as I never thought of this relating to information overload for students, but it indeed makes sense. I did not realize the high cost either of not following these regulations of the Do Not Call Resistry, an eye opener for sure!
It's important to be truthful and uphold all state and federal laws. There are consequences when miss repersenting students, faculity and staff. Making mistakes can cost the school money, creditations as well as your job. You can misrepresent in person, emails and telephone calls. Make sure if asked to DNC, that you respect their wishes in a timley fashion.
It boils down to transparency. Do not promise what you can't deliver. Rules and regulations are there for a reason, they need to be followed to avoid penalty or paying huge fines.
Admission representatives must always be honest and truthful about any information regarding the college or it could lose accreditation. News media utilizes "mystery shoppers" to get information if consumer rights and protection are being uphold in any education facility that have federal financial support. The DNC must not be violated otherwise theres is a hefty fine that could be charged per incident.
The bottom line is to know the rules/regulations to ensure your school is ethical. Your reputation is on the line if a staff member goes outside of the rules just to get students enrolled and/or to keep them enrolled. Integrity counts!
It is important for institutions to be honest and transparent with students throughout the entire process, from the application phase all the way through the program. Honestly and transparency will help students know what to expect and will prevent miscommunication that could lead to potential problems. Institutions must be aware of all of the regulations so they can remain operable. Mistakes could cause serious fines or even shutting down of the school.
When reading this section I learned a lot about regulations when dealing with certain wording with the students. One thing that stuck out to me specifically was to stay away from words such as, "best, state of the art, etc." I think making sure you're being accurate rather than opininated are important factors to helping a prospective student make a clear and concise decision to enroll into your institution. Also reading about the penalty fee for DNC was really eye opening. It's important to follow and not get an almost $40,000 fine.
I learned about the approved ATB tests. I did not know that was an options for students who did not graduate high school.
I agree that doing the right thing is best for the school and more importantly for the students. I believe in a well-trained staff and keeping a vigilant eye on what is said and what is sent in an email and/or text.
There are many grounds to cover in terms of the legal responsibility of an educational institution and it is the institution's responsibility to stay up to date with those laws and regulations. It is very easy to have educational colleges reputation demolished due to a negative experience. As an educational institution we have a lot of responsibility with our organization and our students. Laws are changing and it is our responsibility to stay in the know just like the examples of title IV. We cannot provide false information or promises to future or current students.
This course was great!
Hannah C.
There was a lot of things to learn and to implement. One of them to make sure the student is valued. In some of the secession and simulator we have to make sure we choose our words very carefully, so that we don't say something else. Also to stay in complicance with everything and making sure to allocate everythng properly.
As admissions advisors, we hold a lot of responsibility when it comes to compliance and acting in the best interest of our prospective students. Having worked in admissions before, I am familiar with complaince, misrepresentation, and the DNC. Today I learned something new though about CAN-SPAM. In admissions we are able to use many different methods of communication including text and email, but it is important to make sure students consent to these messages and to also make sure they are different enough to not be considered as Spam or mass marketing.
This training highlights the importance of compliance and regulations as it pertains to higher education, communication and dealing with students. I particularly appreciated the scenatrios highlighted within the training as it showed clearly what are the acceptable outcomes. It also shows that it is really important not to be misleading when communicating with students.