
If you have a solid QA system that documents all processes and key information, you're always ready for an onsite visit—whether it's announced or a surprise. With everything in place, last-minute prep becomes minimal. Staff should know the system and the data inside out, so when a site visit happens, they’re confident and prepared for audits and reviews. At the end of the day, the visit is just a way to test how effective your system is—so it’s a win-win. The best approach? Always be ready. Do it right the first time.