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Who, Why, What? | Origin: CM151

This is a general discussion forum for the following learning topic:

Onsite Visits – Be Ready Anytime --> Who, Why, What?

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Be prepared, not surprised. All visitors must be treated in the same way, enthusiastically and cordially. Be organized. And more surprise visits are common. 

If you have a solid QA system that documents all processes and key information, you're always ready for an onsite visit—whether it's announced or a surprise. With everything in place, last-minute prep becomes minimal. Staff should know the system and the data inside out, so when a site visit happens, they’re confident and prepared for audits and reviews. At the end of the day, the visit is just a way to test how effective your system is—so it’s a win-win. The best approach? Always be ready. Do it right the first time.

Training is essential to be prepared for any and all visits. Either scheduled or unnannounced.

In this module I learned about the reasoning behind and the institutions that execute on-site visits. It's important for all staff members to be prepared for a visit at any time (not just the scheduled ones), and prioritize being kind, efficient, and thorough.

It's crucial to be ready for on-site visits and train our team to have the documentation and information organized and completed.

I've learns that you must be ensure your documents and staff are prepared to undergo an onsite visit at anytime.

I learned to work as if I had a visit every day. I always keep everything in order and ready to provide the correct information when needed. 

It's very important to always be ready for any visit. This is done by always doing things the right way every time and having all documentation updated as needed .

Unannounced visits are becoming more common, there are several triggers to these types of visits and many differing agencies can visit an institution.

Follow the golden rule when onsite visits occur.

Institutions should be prepared for unannounced visits and have important documents available for review. Institutions should welcome the onsite visitors who are often in similar roles at other institutions. 

The training give very good understanding of readiness for accreditors and providing lunch for them.

It's very important to be always for the on-site visit because it can happen anytime. How you react and how they are assisted shows the effectiveness of your institution.

Institutions should be prepared not surprised by onsite visits whether announced or unannounced. 

Be Compliant. Always prepared your staffs for whenever, Inspections happen.  

Preparation is key. Confirming that you have all the requirements in place to have confidence in completing an unscheduled audit will alleviate any stress.

Be ready with accurate documentation all the times. 

Being prepared even you don't have any scheduled visit. 

Be prepared, not surprised!  Site visit success comes from preparation and organization.  Additionally, welcome all visitors in the same manner... enthusiastically and as guests.

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