Get Your Students Hired
Interventions, coaching, GPA updates, ect. are all crucial to ensure that the studet understands where they are, where they need to be, and their strengths & weaknesses. This way we can set them up for sucess.
Active listening is very important. There are several stages to working with students, don't just use a "one style meets all" approach
Supporting students to express their problems, providing a safe and trusting environment, and allowing them to identify the problem and possible solutions are important in retention efforts.
When working on an issue with a student, the process should go through eight distinct stages.
Pre-work
Greeting
Connecting
Discussing and Listening
Reflecting and Creating Options
Contracting
Following up
Launching
You need simple, clearly stated policies and procedures that staff and faculty can use to refer students for service.
Being able to recognize that a student needs help early is very instrumentatl to bew able to help that student and keep them in class.
The best way to help with intervention is to listen and to ask questions when you see a student might be struggling.
Reiterate what the student has shared - this should initiate more conversation with the student.
In the Dynamics of Intervention I learned two ways to intervene. The surveying way and the vertical approach. I see the necesity for both as you want to find the initial way into learning about the problem; survfey then vertically probe. That way you can get to the heart of the problem.
Building trust and rapport is important to student retention. It is also important to communicate, listen and follow up.
I really enjoyed the grid on listening, reflecting and asking a new question. Such an important tool to learn to listen and not speak.
Listening and asking key questions will help to identify and validate the students struggles and line a path to overcome challenges
The difference between the Survey Aproach and the Probiing approach is the first changes the aspect by asking a new question, while the second asks a question about the previoius answer. The one thing that I would like to add is the web-based intervention system for students to use who may be uncomfortable reaching out for help in person.
Teach your students that they are valuable and they are worth your time. Be available to your students and know resources on how to point your students in the right direct. Be an encourager and a good listener, for you never know what your student is going through if you do not take the time to listen.
The scenerio with the parent driving in the car and cutting over and my reaction was a good thought process on our intial reaction and then our reaction once we knew all the facts. This to me is key in understanding the facts as you work with a student so you can make a more informed decision or provided better services more suited to their needs.
I learned that it is important to make sure that responsibility for the problem remains with the student and that my role remains one of support. It is not my job to solve the problem but, rather, be a listening ear and the voice of encouragement for the student.
The most important aspect of the dynamics of intervention is to build trust. Trust is earned by meeting expectations and providing satisfaction. Students must feel that we are committed to the student.