An instructor needs to communicate with students frequently, provide substantive feedback, and communicate well with technology.
The instructor should be an active participant, bring their own experiences to the discussion, do not dominate a discussion, or let a few students dominate it, challenge students without silencing them, and paraphrase a message if it is not clear.
At a minimum, the teacher should include instruction on netiquette. Netiquette, which is short for Internet etiquette, is most important. It involves civility or politeness, professionalism, courtesy, respect, consideration, and good manners. Netiquette includes rules for all aspects of the Internet, including the World Wide Web, e-mail, instant messaging, chat rooms, newsgroups, and message boards.
Dr. Marcia L. Brown, PMP