As I can understand so far I was becoming defensive about someone's reactions and took too serious my mistakes. Healthy ways of communications are not about pointing out on weak parts of it but trying to understand each other and find solutions.

There is a saying: Failing to prepare, is preparing to fail_ This is a geat motto and one to live by: Before an important presentation

1. Prepare and Rehearse,
2. Memorize your opening, use some humor
3. Practice your speech from written notes but then look at audience not notes
4. Practice presentation flow by reading aloud and listening to flow
5. The power of silence is helpful, especially a nice pause before answering a question
6. Have a backup plan as there may be some disruptions, keep the flow going, a casual conversation with the audience even if presentation needs to stop for a

… >>>

When a task/issue is at hand and you need your peers' support, clarification is key. Let everyone know your expectations and your deadline. Everyone has different priorities daily, and being clear on the task will help everyone realign their tasks for a smooth delivery.

I have learned to deal with issue not personality.  

When to do written, oral or non verbal.

I knew about the 3 types of learning styles, but i never realized that they would also be used like this in a managment way. Makes me realize the way policies were conveyed in former jobs werent nessasarely the correct way to go about policy changes. 

I never realized how by breaking the proverbial "ice" with a group at the start of a presentation would grab attention like that, but looking back on all the good presentations that i have had I understand that that is how most of the great presentations ive sat through started. I really think finding some relative material to make a joke with to grab attention is a great way to start a presentation and personally I need to come up with a few. 

I'll be folding some of these insights into my lessons while remembering to step back and better ensure that the messages are being received and understood

via reflective listening (asking students to paraphrase their understanding of the lesson).

Proofreading is a powerful tool when drafting messages. Take the time to read the message from start to finish to make sure it conveys a clear, concise message before releasing.

Students must be able to receive constructive criticism. The critic I give to them will alway higlight their good thing the did, than where the can improve on.

I am good about moving around the clasroom and not just standing behind a lecturn. My biggest drawback is focusing so hard on the material that Im not thinking about what Im doing with my hand when when I speak. Sometimes I lead lecture and other times I jst pipe in. I fid it helpful to think about what I will be taalking about before Im in front of the class. This helps keep my hands out of my pockets.

One of the things learned was how people see and feel about company communications.  One of the 7 deadly sins of writing is "Credibility Killers." Sending communications (anything published, written, email, memo, etc.) with misspellings, improper grammer, punctuation errors, and inconsistent formating just speaks volumes to your readers.  Have someone proofread your written work before sending out to where the public may critic your company.

having an open mind is very impotant so that we efficiently be there for our team or overall understanding of any issue.

never be afriad to ask questions that we arent clear about .

For me, empathy is the most important skill to be able to lead and manage a team

I must use the appropriate communication tool so that my students can be able to understand the main points in lecture. I must use an outline and focus on the main areas corresponding to the lecture.

Students must be able to receive constructive criticism. When I provide constructive criticism to a student I make sure to make it face to face and facilitate new ways or other ways as to how one's work can be accomplish.

If I want to capture the audience for which I have prepared a PPT presentation I must also rehearse prior to the actual presentation. I also must be knowledgable about my subject and interac with the audience.

Always listen to the other person's concerns before one draws a conclusion.

Everyone learns differently some visually some hands on - so how we communicate with students will need to evaluated to make sure whe support the need of all students.

Another good course and I plan to implement some of the items learned.