
This is a general discussion forum for the following learning topic:
Crisis Management
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
The individual self-care tips were practical: alternate activity and rest, stay busy, talk with people, avoid self-medication, make concrete decisions
Learning the strategies for self was informative but i would love to hear more about how employees should expect support from the employer in times of crisis
The course refreshed my memory on the resources needed to deal with crisis and made me explore options in my local area that may come in handy down the road.
A crisis can occour with anyone at any time. It is important to look for signs in someoneone undergoing a crisis and be there for them for suppot in whateveer capacity they need to cope.
Know your community! What services they may offer to help you get through a difficult time in your life.
I learned from this course. It is important to be there for the individual and offer assistance because they maynot think it needed.
I appreciated the reminder that you don't have to do everything perfectly when showing up to support someone in crisis. All you have to do is listen carefully and seek to understand where they are at and what they need. You also don't have to fix their crisis.
I found the section of this module on dealing with crisis management in others to be the most applicable. I found that the information was helpful and even gained a feeling of calm while working through the content. We must remind ourselves that everyone has something going on at some point. We don't always need to have an opinion on the situation. We can lend a listening ear or shoulder of support. I loved the recommendation of keeping a calm voice and simply following up. Those two things have a huge impact. Following up with someone shows a commitment and personal investment in their well-being.
I feel this course has explained some of the reactions an individual may have in a crisis as well as some ways to manage these reactions within myself and in others.
Crisis can happen at any moment. One must be aware that we may be called on or have to attend a crisis situation. Each Situation is handled differently.
With this course, I learned that there is no wrong way or step to encounter a crisis. Reaching out to the individual about the crisis, and more of case management and how to find community resources for the crisis.
There are help available for students as well as staff in times of need. Whether crisis or students need for dental and health insurance. We should be able to be of help to people around us and be there for them.
What I learned from crisis management is that everyone is different. You need to be able to pick out the quiet ones from the angry ones. No matter what the situation is, you have to be calm and be understanding.
A lot of the times there are students who just want to vent and you should let them. Not interfere what they are saying and not even give advice. Students need to be able to trust you and you have to be able to trust them.
I learned there are multiple resources to help during need within a crisis within my community like 211.
I have learned there are many different ways people can respond when they are in crisis and how to stay calm and support them.
To maintain eye contact with a person going through a crisis and remain calm, they will always meet you at your level of calmness