
This is a general discussion forum for the following learning topic:
Students as Customers --> Student Retention
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
There are ways for us to help with some student factors causing distress and desire to withdraw. For example, providing disability, ESL, or financial assistance.
Students are our customers. They are paying to be provided with adequate education and we should do everything in our power to provide it. Adults have different learning styles and we need to cater to them!
Adult learners have different barriers in learning whether institutional, situational, personal.
Everyone is different, We learn different, we all have different lives and different struggles. I learned that that many factors play a huge role in the retention and success of adult student we have in out institution!
Comment on Jose Rivera's post: I agree it is important to help them find the resources they need to succeed.
I haven't thought about students as customers before, but it makes sense as a business since it involves providing a service to educate the adult population.
Appreciative of the review of content covered during pursuit of Masters Degree. Thank you
I have found situational issues with adult learners to often be the reason behind low academic performance. In tandem it creates a retention challenge. Developing a good rapport with students is helpful in these situations. The more comfortable they are approaching me the more I can try to help.
Adult learners are different that you k-12 learner as there are multiple stressors that they deal with that can and will affect their continuing their education and not dropping out. Acknowledging this as an instructor can help my students increase their chance of staying engaged and giving them the chance they need and are looking for to graduate.
Hello, I have learned that with the adult educational community there are many stressors and outside factors that may impact a students ability to learn and retain information, and their ability to manage time effectively. Adult learners face far more challenges than children, with outside pressures and responsibilities making their goals that much more difficult to attain. As an instructor I feel that I should be encouraging and supportive of my adult learners and be available to connect them with resources whenever possible to help them with whatever their situation may be.
There are many factors that can work against studnets learning. Environment, social staus, work ethics, recallection of infomation. we as educators need tro be aware of these issues.
The key takeaways I got from this lesson is that adult learners bring unique approaches for their learning. Adult learners have previous experiences that they can share in the learning environment and requires a high degree of influence in the classroom. While all students have their own challenges, adult learners also have unique set of challenges in an academic setting. Challenges such as being responsible of a family or needing to earn an income while trying to learn can impact retention. Ways that academic institutions can help retain adult learners is to not only help them academically but also be empathetic to their personal situation as well.
As an instructor it is important to understand the barriers that a student might face when attending college. We need to be able to do our best to help them so that they can excel in their learning.
Key to what I read:
The institution itself can contribute to low retention in a variety of ways. Students with disabilities who cannot find help might leave in frustration. A student suffering economic distress may not be aware of the many avenues of financial aid available. A basic lack of information- whether accessed in person, by phone, or by website- can inhibit a student's road to success. --> something we all should be aware of!
Smatt
Understanding that outside factors can be challenges for students, and as an instructor it my job to help to encourage the student and guide them.
After reading this discussion, I will take into consideration that each student has different situations, barriers, and lifestyles that may affect their learning experience. As an instructor I need to realize that adults learn differently than children. I will do my best to support and assist students with references available to enhance learning.
you can never underestimate the impact outside factors can have on retention, just listening to students challenges with work life balance can help you to find solutions and find additional support for students in danger of quitting
Student satisfaction is influential by in recruiting prospective applicants as well as meeting and exceeding students' expectations which affects retention of consumers.